Siebel CRM 8.1.1

With Siebel Customer Relationship Management (CRM) 8.1.1, Oracle delivers on its Applications Unlimited commitment, the long-term plan to provide continued enhancements to current Oracle Applications.

This new release expands Oracle's footprint in delivering "Complete CRM" - a combination of transactional, analytical, and engagement features to manage your customer facing operations & maximize top and bottom line growth. Designed to help you retain and grow customer relationships, Siebel CRM 8.1.1 enables a personalized and consistent service experience proven to increase loyalty and profitability.

DISCOVER HOW SIEBEL CRM 8.1.1 CAN HELP YOU

VERTICAL SOLUTIONS

Retail

LEARN MORE ABOUT SIEBEL CRM 8.1.1

Webcast: Differentiate for Strategic Advantage with the latest release of Siebel CRM 8.1.1 Listen to the Webcast - On Demand Today!
Press Release: Oracle Introduces Oracle CRM Gadgets
Press Release: Oracle Announces Siebel CRM 8.1.1
Siebel CRM 8.1.1 Solutions (MP3, 11 min.) Listen to George Jacob, Group Vice President, CRM Applications, discuss the new release of Siebel CRM 8.1.1. By empowering end customers and creating a consistent, engaging service experience, businesses are leveraging Siebel CRM 8.1.1 to garner high customer loyalty levels and improve business profitability in this tough economic environment.
White Paper: Self-Service Meets 2.0: Serving the 21st Century Customer
Demo: Siebel CRM Customer Self-Service Solutions 8.1.1 (4 min.) View a demonstration of Siebel CRM 8.1.1 where Self-Service solutions like E-Commerce, E-Support and E-Billing are highlighted in a telecommunications scenario.
Demo: Oracle Self-Service E-Billing Demo (2 min.) View a demonstration of Oracle's Self-Service E-Billing solution—the most adopted Customer Self-Service E-Billing solution on the market with over 200 million enrolled end users.
Data sheet: Siebel Sales 8.1.1
Data sheet: Siebel Loyalty 8.1.1
Data sheet: Siebel Marketing 8.1.1
Data sheet: Siebel E-Commerce 8.1.1
Data sheet: Siebel E-Support 8.1.1
Data sheet: Siebel Partner Relationship Manager 8.1.1

INDUSTRY SOLUTIONS

Public Sector

Solution Brief: Read this Siebel Public Sector 8.1.1 Solution Brief to learn about the new features found in Siebel 8.1.1 specific to the Public Sector industry.
Brochure: Siebel Case Management for Social Services Solution Brief

Communications

Demo: Siebel CRM Customer Self-Service Solutions 8.1.1 (4 min.) View a demonstration of Siebel CRM 8.1.1 where Self-Service solutions like E-Commerce, E-Support and E-Billing are highlighted in a telecommunications scenario.
Solution Brief: Read this Siebel Communications 8.1.1 Solution Brief to learn about the new features found in Siebel 8.1.1 specific to the communications industry.
Brochure: Siebel for Communications Solution Brief

Retail

Solution Brief: Read the Siebel Retail 8.1.1 Solution Brief to learn about Siebel in Retail including the new features found in Siebel 8.1.1 specific to the retail industry.

Travel and Transportation

White Paper: Powering the Customer-Centric Airline with Loyalty Management
Solution Brief: Siebel Loyalty Management 8.1.1 for Airlines
Solution Brief: Increasing Profitability and Customer Loyalty in the Rail Industry

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Your Customer as Competitive Advantage: Building long-term loyalty that drives bottom-line impact. Join our webcast on Oracle's Siebel Loyalty on Tuesday, Jan 20.